Last updated: May 7, 2025
This notice is drafted in accordance with Regulation (EU) 2016/679 (“GDPR”) and concerns the processing of personal data of users who interact with the services offered by QRcity, accessible online via the website www.qrcity.net.
1. Data Controller
Juliet Srl
Via Cappello 23, 37121 Verona, Italy
📞 +39 045 592 101
📧 info@qrcity.net
2. Types of data collected
The website may collect the following categories of personal data:
- Data voluntarily provided by the user via contact forms, email, or phone (e.g., name, email, message, phone number)
- Navigation data automatically collected (e.g., IP address, device type, operating system, browser type)
- Data collected through cookies, including technical cookies and, with consent, analytical and profiling cookies (e.g., Google Analytics)
For specific details, please refer to the Cookie Policy.
3. Purposes of processing
The data is processed for the following purposes:
- Responding to contact or support requests
- Providing access to multimedia content (e.g., audio guides via QR code)
- Analyzing website usage and improving user experience
- Complying with legal obligations
- Sending promotional and informational communications, only with explicit consent
4. Legal basis for processing
The processing is based on one or more of the following legal grounds:
- Execution of a contract or pre-contractual measures (e.g., information requests)
- Consent of the data subject (e.g., for marketing and non-technical cookies)
- Compliance with legal obligations
- Legitimate interest of the data controller (e.g., IT security, aggregated statistics)
5. Processing methods and security
The data is processed using electronic tools and, in some cases, in paper format.
Juliet Srl adopts appropriate technical and organizational measures to protect the data from unauthorized access, loss, alteration, or disclosure.
6. Data retention
The data is stored for as long as necessary to fulfill the purposes for which it was collected:
- Contacts: up to 24 months
- Purposes related to legal obligations: according to the terms set by law
- Marketing: until consent is revoked
- Cookies: according to the specific timing mentioned in the Cookie Policy
7. Data communication and transfer
The data is not sold or disseminated.
It may be communicated to:
- Technical providers (hosting, email, analytical tools)
- Professional consultants (e.g., legal, tax)
- Public authorities, as required by law
Any transfers to non-EU countries are made in accordance with the standard contractual clauses approved by the European Commission.
8. Rights of the data subject
Under Articles 15-22 of the GDPR, the user has the right to:
- Access their data
- Request correction or deletion of data
- Request the limitation of processing
- Object to processing
- Receive data in a portable format
- Withdraw consent at any time
- File a complaint with the Data Protection Authority (www.garanteprivacy.it)
To exercise your rights, please contact: info@qrcity.net
9. Cookies and similar technologies
The website uses technical cookies necessary for its operation.
With the user’s consent, analytical cookies (e.g., Google Analytics 4) and profiling cookies may also be used.
For more information, please refer to the Cookie Policy.
10. Changes to this Privacy Policy
QRcity reserves the right to modify this Privacy Policy at any time. Any changes will be published on the website. It is recommended to review it periodically.
📍 QRcity is a project by Juliet Srl
🎧 Discover our audio guides on www.qrcity.net